AIOperations
Disposable Software as a Decision-Making Step
AI has changed the cost of building software. Here is how that shifts the way teams should think about what gets built.
Marcus PennyMarch 11, 20264 min read
Insights
Perspectives on AI-native operations, digital commerce strategy, and building teams that deliver.
AIOperations
Order Reconciliation
Support teams were manually cross-referencing orders across three systems. We built a tool that surfaces discrepancies automatically.
Marcus PennyDecember 15, 20256 min read
AIOperations
Cookie Compliance Validation
A compliance scanner flagged 900+ items. Most were false positives. We built a tool to separate signal from noise.
Marcus PennyDecember 12, 20255 min read
AIArchitecture
From reconciliation tool to operational architecture
A holiday incident exposed the limits of reactive tooling. Here's the architectural shift we're building in response.
Marcus PennyJanuary 14, 20255 min read